Shipping policy

Shipping Policy

Order Processing

  • Orders are processed and shipped within 1-3 business days after payment confirmation.
  • We do not process orders on weekends or public holidays.

Shipping Rates and Delivery Times

We offer standard and express shipping options based on your location:

  • Standard Shipping: Estimated delivery within 7-15 business days.
  • Express Shipping: Estimated delivery within 3-7 business days.

Note: Delivery times may vary depending on the destination and any unforeseen carrier delays.

Shipping Confirmation & Order Tracking

  • Once your order is shipped, you will receive a confirmation email with tracking information.
  • You can track your order using the provided tracking number on the carrier's website.

International Shipping

  • We ship globally. However, shipping times and rates may vary based on the destination country.
  • Please note that international orders may be subject to customs fees, duties, and taxes imposed by the destination country, which are the customer's responsibility.

Customs, Duties, and Taxes

Nisht is not responsible for any customs fees, duties, or taxes applied to your order.
All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Delivery Issues

If you experience any of the following issues, please contact us at studiouibok@gmail.com:

  • Delayed Delivery: If your order is delayed beyond the estimated delivery time, we will assist in tracking it.
  • Damaged Package: If your package arrives damaged, please provide photos, and we will assist with a claim or replacement.
  • Missing Order: In case of a lost order, we will work with the carrier to resolve the issue.

Order Changes and Cancellations

  • Order Modifications: Please contact us within 24 hours of placing your order for any changes.
  • Order Cancellations: Orders can be canceled only before they are processed for shipping.

Contact Us

If you have any questions or concerns about our Shipping Policy, please reach out to us at studiouibok@gmail.com.